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Got further questions or comments?
We are happy to help you.
If you are unable to get enough information from the FAQ, please complete the form and we will be in touch within one business day.
To get a quicker reply about product information such as pob condtions, expected shipping date, etc, we recommend to use the Q&A at the bottom of each product page.
SUPPORT@ARDORWAVER.COM
+82 (0)70 8028 3095
04775 | 1F 69, Seongdeokjeong-gil, Seongdong-gu,
Seoul, South Korea
If something isn’t quite right, you can return your parcel to us free of charge.
To view detailed instructions for your country, please click here.
Once your return has been received and processed, you’ll be sent a confirmation email to let you know.
Please note that we do not offer an exchange service.
The prices you see include all duties, taxes in Korea.
But up to each country’s custom charge you.
While your order is being packed and processed, you’ll see ‘In Progress’ in your Order History.
Once your order has been shipped, we will send a shipping confirmation email to let you know.
This will include a tracking link for your parcel, so you can follow its progress from us to you.
We offer Standard delivery (5-21 days, depending on location).
Additionally, there are different delivery options through a range of couriers, depending on your delivery location.
We want you to get your items as soon as possible, and so we process orders as soon as we receive them.
Unfortunately, that also means we can't make any changes after your order is placed.
This includes canceling your entire order (or part of it), changing the address,
changing the shipping method, and adding, replacing, or removing items from your order.
Unfortunately, we can't make changes to your order after it's placed.
Therefore, we recommend you carefully check your item details and shipping information before ordering.
Please click here to see a list of locations which we currently ship to.
We hope to add more locations very soon,
so please sign up to our newsletter here to be the first to hear about future expansion.
All items on our website are 100% authentic.